Terms of Use

These Terms of Use (the “Terms”) constitute a legally binding agreement between Trend Cotton Hub (“we,” “us,” or “our”) and all visitors and customers (“you” or “your”) of trendcottonhub.com.

By accessing, browsing, or using our website, or by placing an order through the website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you have any questions regarding these Terms, please contact us at service@trendcottonhub.com during our customer service hours, Monday through Saturday, 9:00 AM–6:00 PM.

Governing Law: [Insert the applicable governing law and jurisdiction based on the location of the business entity, such as the laws of Singapore or the applicable laws of the United States.]

1. Scope of These Terms and Eligibility

These Terms apply to all use of trendcottonhub.com, including browsing, account registration, order placement, product purchases, and after-sales services.

The parties to this agreement are Trend Cotton Hub as the seller and the customer as the purchaser.

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to place an order through our website. Individuals who have not reached the applicable legal age are not permitted to make purchases through the website.

We reserve the right to refuse service to any user who violates these Terms or applicable laws.

2. Product and Service Information

Our products primarily consist of independently designed cotton clothing and related fashion products, including cotton tops, denim bottoms, casual apparel, and related accessories.

Product images, size charts, colors, measurements, and descriptions displayed on the website are provided for reference purposes. Minor color differences caused by different screens or display settings do not constitute a product defect.

We do not guarantee that any product will remain permanently available. Products may be removed, restocked, or discontinued at any time without prior notice.

We are committed to offering independently developed products and do not intentionally offer products that infringe the intellectual property rights of third parties.

3. Prices and Payment

Product prices are displayed on the website and applicable shipping charges, if any, will be clearly displayed before payment is completed at checkout.

We may support payment methods such as PayPal, credit cards, and other compliant payment services available to customers in different regions.

Once an order is successfully submitted and payment is authorized, the applicable amount may be charged through the payment method selected by you.

We reserve the right to correct obvious pricing errors and may adjust product prices at any time without prior notice. If an obvious pricing error affects an order that has not yet been shipped, we reserve the right to cancel the affected order and provide an appropriate refund.

4. Order Placement and Acceptance

You may select products, add them to your shopping cart, provide shipping information, and complete payment to submit an order.

An order confirmation email sent to the email address provided by you confirms that we have received your order. We reserve the right to review and accept or reject an order before shipment.

We may refuse or cancel an unshipped order in situations including, but not limited to:

• Invalid or abnormal shipping information;

• Suspected fraudulent or unauthorized activity;

• Product unavailability;

• Obvious pricing or system errors;

• Other circumstances that prevent us from reasonably fulfilling the order.

Order changes or cancellations may only be requested before the order has been shipped. Once a package has been dispatched, the shipping address, products, quantities, and other order details generally cannot be modified.

5. Complaints and Product After-Sales Support

If you receive a damaged, defective, or incorrect item, please take clear supporting photos within 48 hours of delivery and send them to service@trendcottonhub.com.

For eligible product issues, available solutions may include:

• A full refund;

• A free replacement;

• A partial refund or other appropriate compensation.

The specific conditions and procedures are set out in our separate Return & Exchange Policy.

Customized or personalized products and final-sale products may be excluded from certain return, exchange, or after-sales services as specified in the applicable product or policy terms.

6. Customer Responsibilities

When placing an order, you must provide true, complete, and accurate shipping and contact information.

You may use our website only for lawful personal shopping and other legitimate purposes.

The following activities are prohibited:

• Providing false or misleading information;

• Fraudulent or unauthorized transactions;

• Abuse or misuse of promotional codes;

• Attempting to obtain or use information without authorization;

• Harassing, threatening, or abusing customer service personnel;

• Any other activity that violates applicable laws or these Terms.

You are responsible for any losses or consequences resulting from inaccurate information, unauthorized use, fraudulent activity, or violation of these Terms.

7. Intellectual Property

All content on trendcottonhub.com, including text, images, graphics, page layouts, original product designs, logos, and other website materials, is owned by or lawfully used by Trend Cotton Hub and may be protected by applicable copyright, trademark, and other intellectual property laws.

Unless you have obtained our prior written permission, you may not:

• Copy, reproduce, or republish website content;

• Modify or adapt website materials;

• Use website content for commercial purposes;

• Distribute or commercially exploit any website materials.

You may not remove or alter any copyright notices, brand identifiers, or other proprietary notices contained in website materials.

8. Limitation of Liability and Force Majeure

To the maximum extent permitted by applicable law, our liability shall be limited to the direct and actual losses reasonably attributable to the relevant product or transaction.

We shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, business interruption, loss of business opportunities, or loss of goodwill, to the extent permitted by applicable law.

We shall not be responsible for delays, loss, or inability to fulfill an order caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters;

• War or armed conflict;

• Customs detention or governmental action;

• International logistics disruptions;

• Changes in laws, regulations, or government policies;

• Internet, network, or system failures;

• Other events beyond our reasonable control.

We are also not responsible for failures caused by third-party payment service providers, shipping carriers, or other independent service providers, except to the extent required by applicable law.

Any customs duties, taxes, or other charges imposed by the destination country shall be handled in accordance with our applicable Shipping Policy and relevant laws.

9. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to the website, an order, or these Terms should first be submitted to service@trendcottonhub.com for good-faith discussion and amicable resolution.

If the parties are unable to resolve the dispute through negotiation, the dispute shall be submitted to the courts having jurisdiction under the governing law and jurisdiction specified at the beginning of these Terms.

The parties may also agree in writing to another lawful method of dispute resolution where applicable.

10. Privacy and Data Protection

The collection, storage, use, and protection of personal information are governed by our separate Privacy Policy, which forms an integral part of these Terms.

By using our website, you acknowledge that you have also reviewed the applicable provisions of our Privacy Policy.

11. Changes to These Terms

We reserve the right to modify, update, or supplement these Terms at any time.

Any revised version will be published directly on the Terms of Use page of our website and will become effective upon publication, unless otherwise stated.

If a material change significantly affects customer rights or obligations, we may provide an additional notice on the website homepage or through other reasonable means.

Your continued browsing, use of the website, or placement of orders after the updated Terms have been published constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

If you do not agree with the updated Terms, you must stop using the website and cancel any eligible unshipped orders as soon as possible.

Contact Information

Trend Cotton Hub

Official Website: trendcottonhub.com

Customer Service Email: service@trendcottonhub.com

Customer Service Hours: Monday to Saturday, 9:00 AM–6:00 PM