Shipping Policy

Shipping Information

At Trend Cotton Hub, we work hard to ensure every order is packed carefully and delivered safely. The information below explains how our shipping process works.

If you have any questions before or after placing an order, our customer support team is always happy to help.

Email: service@trendcottonhub.com

Support Hours: Monday – Saturday | 9:00 AM – 6:00 PM

Where We Deliver

We proudly ship to customers across many countries and regions, including the United States, Canada, Europe, Australia, New Zealand, and other supported international destinations.

Please note that shipping availability may occasionally change due to customs regulations, carrier restrictions, or international logistics conditions. If we are unable to deliver to your location, you will be notified before your order is processed.

Order Preparation

Every order is prepared individually before shipment.

Most orders leave our warehouse within 2–3 business days after payment has been successfully received.

During peak shopping seasons, holidays, or promotional events, processing may require additional time.

Delivery Time

Once your package has been dispatched, the estimated transit time is generally 7–15 business days.

Please remember that shipping estimates are not guaranteed delivery dates. Unexpected events such as customs inspections, weather disruptions, transportation delays, or local courier schedules may occasionally extend delivery times.

Shipping Charges

Shipping costs are automatically calculated during checkout based on your destination.

The amount displayed at checkout is the final shipping cost. There are no hidden fees added after your order has been placed.

Taxes & Import Charges

Trend Cotton Hub ships all eligible orders with applicable taxes and import duties already covered.

In most cases, you will not be asked to pay additional customs fees or unexpected charges when your package arrives.

Tracking Your Package

After your order has been shipped, a confirmation email will automatically be sent to the email address provided during checkout.

This email includes your tracking number and a tracking link so you can follow your shipment throughout its journey.

If you cannot locate your tracking email, simply contact us with your order number and we will gladly assist you.

If Your Package Is Lost

Although lost shipments are uncommon, we will always work with you to resolve the issue.

If the shipping carrier officially confirms that your parcel has been lost during transit, you may choose one of the following:

  • Receive a full refund; or

  • Receive a replacement order at no additional shipping cost.

If Your Order Arrives Damaged

Please inspect your package after delivery.

If you notice any damage, contact us within 48 hours and provide:

  • Photos of the outside packaging

  • Photos showing the damaged item(s)

  • Your order number

Once the issue has been verified, we will arrange an appropriate solution, including a replacement shipment or a full refund where applicable.

Changes After Dispatch

Once your parcel has entered the shipping process, we are no longer able to change:

  • Delivery address

  • Product selection

  • Size or style

  • Quantity ordered

To avoid delays, please review your order carefully before completing checkout.

If you need to make changes before your order ships, contact us as soon as possible and we will do our best to accommodate your request.

Thank you for choosing Trend Cotton Hub.

We appreciate your trust and will continue working to provide reliable shipping, careful packaging, and responsive customer support for every order.